Shipping policy

Our standard orders under 2kg we use Royal Mail or DHL. Typically parcels arrive within this 48-72 hour window however, we are dependent on the performance of Royal Mail at any given time and cannot guarantee this. Please allow 3-5 business days to receive your products.

For larger, heavier and more expensive orders of our car care products, we will use a courier service so the goods will be dispatched the next business day for delivery. At present we use DHL for all courier services. Heavier goods to Northern Island, Highland and Islands are generally sent by Royal Mail Standard Parcels as we have found this to be the most cost effective and efficient service.

Deliveries will generally require a signature as proof of delivery, so if you’re not in and there is no one to leave the Goods with, you may be asked to collect the Order from your local collection office in the case of Royal Mail, or your nearest depot in the case of a private courier. If the courier has tried to deliver and no one was available at the delivery address, they may try and deliver to a neighbor, if you do not want this please state so in the comments box at the time of ordering. Failing delivery to a neighbor, the courier will leave a calling card with instructions on how to re-arrange delivery. If you have provided your e-mail address you should receive an e-mail from the courier that will include a unique link so that you can track the progress of your order. If you have entered your mobile phone number into the site you may also receive a text message with delivery information.

Delivery charges are based on the weight of Your Order and the delivery address that you give when You place Your Order. We can change the delivery address up to the point when the item is dispatched, after that point, it cannot be changed. Please see our terms and conditions for further information.

​The delivery times are given to GT in good faith and are not legally binding. Please also note that certain postcodes do unfortunately incur an extra delivery day.

Currently we do not deliver outside of the UK, however we plan to change this! We will update this page soon as we have an appropriate service able to facilitate the needs of our customers.